Table of Contents
1. Scope
2. Categories of Personal Information Collected and Disclosed
3. Purposes for Collecting, Using, and Disclosing Personal Information
4. Your CCPA Rights
5. Contact Us
Scope
This Notice applies generally to the Applicant personal information we may collect and otherwise process about Applicants in the context of reviewing, assessing, considering, managing, storing or processing their applications or otherwise considering them for a position with us.
This Notice only applies to our collection of personal information that is subject to the CCPA; this Notice does not apply to our collection of other data about you, such as (if applicable) consumer credit reports and background checks, publicly available data, or other information that is exempt under the CCPA. We may provide you with additional notices from time to time (e.g., if we conduct a background check).
This Notice also does not apply to the personal information we collect from contractors or employees, which is subject to different privacy notices, or to the personal information we collect about customers subject to the SVP Privacy Policy, available at https://missionpethealth.com/privacy-policy/.
Below we identify the categories of personal information about Applicants that we may collect and may have collected in the prior twelve (12) months, as well as the categories of other entities to which we may disclose this information for a business or commercial purpose. In some cases (such as where required by law), we may ask for your consent or give you certain choices prior to collecting or using certain personal information
Personal Information Collected Directly. While the personal information we collect varies depending upon your use of our Services and our interactions with you, in general, we may collect the following personal information directly from you;
- Identifiers. Such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, telephone number, and other similar identifiers.
- Categories of Personal Information Described in Cal. Civ. Code § 1798.80. Such as records containing personal information, such as name, signature, photo, contact information, education and employment history, social security number and other government identifiers, insurance policy number, financial or payment information, medical information, or health insurance information.
- Commercial Information. Including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
- Internet or Other Electronic Network Activity Information. Including, but not limited to, browsing history, search history, and information regarding your interaction with an internet website or application, as well as physical and network access logs and other network activity information related to your use of any company device, network, or other information resource.
- Biometric Information. Such as physiological, biological, or behavioral characteristics that can be used alone or in combination with each other to establish individual identity, including fingerprint/handprint (in accordance with applicable laws).
- Geolocation Data. Includes general location information about a particular individual or device.
- Characteristics of Protected Classifications Under California and Federal Law. Such as race/ethnicity, gender, sex, veteran status, disability, and other characteristics of protected classifications under California or federal law. Generally, this information is collected on a voluntary basis, and is used in support of our equal opportunity efforts, diversity and inclusion efforts, and reporting obligations, or where otherwise required by law.
- Audio, Electronic, Visual, Thermal, or Similar Information. Such as CCTV/video footage, photographs, call recordings, and other audio recording (e.g., recorded webinars), and thermal screenings.
- Professional or Employment-Related Information. Such as performance information, professional membership records, references, assessment records, resumes, cover letters and work history, attendance records, conduct information (including disciplinary and grievance records), and termination data.
- Education Information. Such as degrees earned, educational institutions attended, transcripts, training records, and other information about your educational history or background that is not publicly available personally identifiable information as defined under the Family Educational Rights and Privacy Act.
- Inferences. Such as inferences drawn from any of the information identified above to create a profile about an individual regarding her or his preferences, characteristics, predispositions, behaviors, and personality tests and profiles reflecting skill and aptitude.
- Sensitive Personal Information. Such as social security number and other government identifiers, financial account and payment information (e.g., for direct deposit purposes), racial/ethnic origin or sexual orientation (e.g., on a voluntary basis to support of our equal opportunity and diversity and inclusion efforts and reporting obligations, or where otherwise required by law, or union membership, biometrics (e.g., for timekeeping and access controls, and health information (e.g., as necessary to provide reasonable accommodations).
- Third Party and Other Recipient Disclosures. We may share information with third parties and other recipients in processing your application and offering our services to you. These parties may include: advisors and agents, our affiliates and subsidiaries, service providers and vendors, internet service providers, operating systems, and platforms, regulators, government entities, and law enforcement, and others as required by law.
- Sales and Sharing of Personal Information. California privacy laws define a “sale” as disclosing or making available to a third-party personal information in exchange for monetary or other valuable consideration, and “sharing” broadly includes disclosing or making available personal information to a third party for purposes of cross-context behavioral advertising. [We do not sell or share (as defined by the CCPA) personal information or sensitive personal information related to Applicants, including those we know who are under sixteen (16) years of age.]
- Sources of Personal Information. In general, we may collect the Applicant personal information identified in the ways listed above from the following categories of sources:
- Directly from you
- Recruiters and recruiting platforms
- Referrals and references
- Publicly available information
- Service providers, representatives, and agents
- Affiliates and subsidiaries
Retention of Personal Information. We retain the personal information we collect only as reasonably necessary for the purposes described above or otherwise disclosed to you at the time of collection. When deciding how long to keep your personal information, we consider whether we are subject to any legal obligations (e.g., any laws that require us to keep records for a certain period before we can delete them) or whether we have taken any legal positions (e.g., issued any legal holds or otherwise need to preserve the information). Rather than delete your data, we may also deidentify it by removing identifying details. Where we have committed to maintaining and using personal information in a deidentified form, we agree not to reidentify deidentified data except as permitted by applicable law.
Purposes for Collecting, Using, and Disclosing Personal Information
Subject to applicable legal restrictions, generally we collect, use, disclose, and process Applicant personal information as reasonably necessary for the following general purposes:
- Recruiting, Hiring, Managing, and Evaluating Applicants. To review, assess, recruit, consider or otherwise manage Applicants, candidates and job applications, including: scheduling and conducting interviews; identifying candidates, including by working with external recruiters; reviewing, assessing and verifying information provided, and otherwise screening or evaluating Applicants’ qualifications, suitability and relevant characteristics; extending offers, negotiating the terms of offers, and assessing salary and compensation matters; satisfying legal and regulatory obligations; communicating with Applicants regarding their applications and about other similar position(s) for which they may be interested; maintaining Applicant personal information for future consideration; and in support of our equal opportunity employment policy and practices.
- Business Operations and Customer Services. Relating to the organization and operation of our business and our performance of services to clients, including related to: auditing and assessing performance and business operations, including client services and associated activities; training and quality control; client development and providing after-sales services to clients; satisfying client reporting and auditing obligations; facilitating business development opportunities, as relevant; and facilitating communications in furtherance of the foregoing.
- Security and Monitoring. To monitor and secure our resources, network, premises and assets, including: to detect, prevent, investigate and respond to security and privacy incidents; managing physical and technical access controls; maintaining and reviewing access and use in order to ensure the security and functioning of our systems and assets; and to ensure the security and functioning of our systems and assets, and secure our offices, premises and physical assets, including through the use of electronic access systems and video monitoring.
- Health and Safety. For health and safety purposes, such as contact tracing or including conducting appropriate screenings of Applicants prior to entering or accessing certain locations or premises.
- Auditing, Accounting and Corporate Governance. Relating to financial, tax and accounting audits, and audits and assessments of our business operations, security controls, financial controls, or compliance with legal obligations, and for other internal business purposes such as administration of our records retention program.
- M&A and Other Business Transactions. For planning, due diligence and implementation of commercial transactions, for example mergers, acquisitions, asset sales or transfers, bankruptcy or reorganization or other similar business transactions.
- Defending and Protecting Rights. To protect and defend our rights and interests and those of third parties, including to manage and respond to Applicant and other legal disputes, to respond to legal claims or disputes, and to otherwise establish, defend or protect our rights or interests, or the rights, interests, health or safety of others, including in the context of anticipated or actual litigation with third parties.
- Complying with Legal Obligations. Relating to compliance with applicable legal obligations (such as hiring eligibility, responding to subpoenas and court orders) as well as assessments, reviews and reporting relating to such legal obligations, including under employment and labor laws and regulations, social security and tax laws, environmental regulations, workplace safety laws and regulations, and other applicable laws, regulations, opinions and guidance.
Sensitive Personal Information. Notwithstanding the purposes described above, we do not collect, use or disclose of sensitive personal information about Applicants beyond the purposes authorized by the CCPA. Accordingly, we only use and disclose sensitive personal information about Applicants as reasonably necessary and proportionate: (i) to perform our services requested by you; (ii) to help ensure security and integrity, including to prevent, detect, and investigate security incidents; (iii) to detect, prevent and respond to malicious, fraudulent, deceptive, or illegal conduct; (iv) to verify or maintain the quality and safety of our services; (v) for compliance with our legal obligations; (vi) to our service providers who perform services on our behalf; and (vii) for purposes other than inferring characteristics about you.
Your CCPA Rights
California Applicants have certain rights under the CCPA with respect to their personal information, subject to certain limitations and exceptions:
- Know/Access. The right to know what personal information we have collected about them, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about them.
- Deletion. The right to request deletion of their personal information that we have collected from them.
- Correction. The right to request correction of inaccurate personal information we maintain about them.
- Opt-Out of Sales and Sharing. The right to opt-out of the sale and sharing of their personal information. [However, as discussed above we do not sell or share Applicant personal information.]
- Limit Use and Disclosure. The right to request to limit certain uses and disclosures of sensitive personal information. [However, as discussed above, we do not use or disclose Applicant personal information beyond the purpose authorized by the CCPA.]
- Non-Discrimination. The right not to be subject to discriminatory treatment for exercising their rights under the CCPA.
Submitting CCPA Requests. Applicants may submit a request to us to exercise their CCPA rights to know/access, to delete, and to correct their personal information held by us by submitting a privacy request to us via our WebForm.
We will take steps to verify your request by matching the information provided by you with the information we have in our records. Your request must:
- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative (i.e., by completing all required fields on our webform if you choose to submit a request in that manner).
- Describe your request with sufficient details that allows us to properly understand, evaluate, and respond to it.
In some cases, we may request additional information in order to verify your request or where necessary to process your request. Authorized agents may initiate a request on behalf of another individual through one of the above methods; authorized agents will be required to provide proof of their authorization and we may also require that the relevant consumer directly verify their identity and the authority of the authorized agent.
For additional details, or if you have questions regarding our use of your personal information as described in this Notice, you may contact us by using our WebForm, emailing us at HR@SVP.vet or calling us at (888) 394-0114.
